About Bazaaro Hyper Market

Bazaaro Hyper Market we operates retail stores and digital services. We currently operate 2 branches in Bangalore and 1 branch in Mysore. This Privacy Policy explains how we collect, use, and protect personal information when you visit our stores, use our website or mobile app, or participate in our loyalty program.

1. What information we collect

We may collect the following categories of personal data:

2. How we use your information

We use your information for:

• Processing purchases, deliveries, refunds and related customer service.
• Managing loyalty programs, offers and rewards.
• Sending marketing communications where you have consented.
• Improving our products, services and digital experience through analytics.
• Detecting and preventing fraud and ensuring safety and legal compliance.

We process transactional data when necessary to perform the contract (e.g. complete a sale). Marketing communications are processed only with your consent and you may withdraw consent at any time.

3. Sharing & disclosure

We may share personal data with:

• Third-party service providers (payment processors, delivery partners, CRM and analytics providers).
• Business partners for co-branded offers (only with your consent).
• Authorities when required by law or to protect legal rights.

All service providers are contractually required to keep your data secure and use it only for the purposes we specify.

4. Data retention

We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, to comply with legal obligations, or to resolve disputes. When data is no longer required, we securely delete or anonymize it.

5. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. While we strive to protect your information, no system is completely secure — we cannot guarantee absolute security of data transmitted or stored.

6. Cookies and similar technologies

Our website and apps may use cookies and similar technologies to personalize your experience and analyse usage. You can manage cookie preferences through your browser settings. Disabling some cookies may affect functionality.

7. Your rights

Subject to applicable law, you may have rights including:

• Right to access the personal data we hold about you.
• Right to correct inaccurate or incomplete data.
• Right to request deletion of your personal data (subject to legal and business retention requirements).
• Right to withdraw consent for marketing communications.
• Right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact our Grievance Officer using the details below.

8. Our branches

Current physical locations:

9. Contact & Grievance Officer

If you have questions or wish to exercise a data subject right, contact:

Grievance Officer: Nikil Panoor
Email: privacy@bazaaro.com
Phone: 08792010106
Address: Bazaaro Hyper Market, 6PPF+MHV, Brigade Orchards Spinal Rd, Devanahalli, Bychapura, Boodihal, Karnataka 562110, Mysore

10. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the Effective Date above and, where appropriate, notify registered customers by email. Please review this page periodically.

11. Governing law

This policy is governed by the laws of India. Any disputes arising out of this policy will be subject to the competent courts in India.